Mail.rochester.edu Access

Due to recent and ongoing Internet threats experienced by the University community, we are limiting the number of users having access to the command line (shell) on mail.rochester.edu. The change will be effective immediately.

Over the past few years, the number of users who access the system via SSH has decreased dramatically, and it no longer makes sense to provide this access by default. Because access to the command line gives users a direct path to the system where they can execute commands, limiting access will increase the security of the mail server for all of our users.

Frequently Asked Questions

1. How do I access my email?
2. How do I filter with Webmail?
3. How can I access my files in my account?
4. How do I update my webpage?
5. How do I forward my email?
6. How do I set up or remove my vacation option?
7. What if I use the command line to access a shared account?
8. How do I change my password?
9. I REALLY need a shell. How do I get it?
10. How do I change my procmail/elm filters?
11. Where else can I go for shell access?
12. I have more questions. Who can I call?

How do I access my email?

You can access your mail.rochester.edu account via Webmail or you can set up a POP client on your computer such as Outlook, Eudora, etc.

To access your email account via Webmail please click the link below:

Check Your e-mail with Webmail

To set up a POP client please refer to the "POP over SSL" links listed below:

POP over SSL configuration instructions

Mac Eudora upgrade to 6 .1.1 for Apple Classic OS

Download the latest version of Eudora (Windows 98/Me/XP/2000 & Ma c OS 10.2 or higher)

How do I filter with Webmail?

Once you have successfully logged into the Webmail interface click the "Options" button. Under "Setup Options" you will find a link entitled "Filtering Rules". Click the link to see the interface provided for setting up your filtering.

How can I access my files in my account?

You can access your files using WebRFM. To find out how to create and/or edit files via WebRFM please click the following link:

Using WebRFM to create and/or edit files

For specific WebRFM applications use the following links:

WebRFM via your Web Browser

WebRFM for Windows 98

WebRFM for Windows XP

WebRFM for Mac OS 9 & OS X

How do I update my webpage?

You can access your webpage files two ways. You can use the WebRFM tool explained in the previous question or you can use SFTP. To find out more about SFTP please use the following link that applies to your needs:

Download SSH and SFTP for Windows

SSH and SFTP for MAC OS 9

Another SSH for MAC OS 9

SFTP for MAC OS X 10.3 or later

How do I forward my email?

To forward your email from your mail.rochester.edu account to another account please click the link below:

Forward your Email

To remove forwarding simply go back to the "Forward your Email" link. Once you put your username and password in again and submit you will see that the same interface you used to set the forwarding will also allow you to remove forwarding.

How do I set up or remove my vacation option?  Use vacation for the web.

What if I use the command line to access a shared account?

We are leaving the shared accounts that are really shared accounts (don't have set passwords of their own), as they are. If you need to access your shared accounts via a shell, you can apply for shell access for your personal account.

If the shared account *does* have a password and can be accessed directly, then the owner of the shared account will need to submit a shell access form for that shared account.

Shell Access Request Form

You can contact us via email at the following UR email address or by phone at 5-2000. We will work through a solution with you.

problem@mail.rochester.edu

How do I change my password?

To change your password please click the following link:

Change your password online

I REALLY need a shell. How do I get it?

Those users who require shell access must print and complete the shell access form and turn it into the ITS Center. It may be faxed, sent by intramural mail, or handed to the ITS Center frontdesk. Click the following link to see the form:

Shell Access Request Form

How do I change my procmail/elm filters?

If your procmail filters are not customized you can change your filter level for Spam Tagging by going to the following UR website:

Spam Tagging

If your procmail/elm filters are customized you can access the files via either WebRFM or SFTP.

To find out how to create and/or edit files via WebRFM please click the following link:

Using WebRFM to create and/or edit files

For specific WebRFM applications use the following links:

WebRFM via your Web Browser

WebRFM for Windows 98

WebRFM for Windows XP

WebRFM for Mac OS 9 & OS X

For SFTP use the following links:

Download SSH and SFTP for Windows

SSH and SFTP for MAC OS 9

Another SSH for MAC OS 9

SFTP for MAC OS X 10.3 or later

Where else can I go for shell access?

You can apply for a troi shell account by using the service form found at the following UR website:

Troi Account Ledger Request Form

You can also contact the Computer Interest Floor (CIF) at the following website for information on how to secure an account on their server.

Computer Interest Floor (CIF)

I have more questions. Who can I call?

You can contact us via email at the following UR email address or by phone at 5-2000.

problem@mail.rochester.edu